·         All orders are shipped via USPS Priority Mail

·         Please make sure that your address is correctly entered and includes all relevant and/or required information. The use of correct abbreviations, street numbers, building or apartment numbers, and route information (if applicable) are critical to ensuring timely delivery. We do not take responsibility for lost, misplaced, or incorrectly delivered shipments if the address information provided is incorrect or incorrectly entered at the time of purchase.

·         We will ship to PO Boxes via USPS. However, expedited shipping is not available to a PO Box

·         In-Transit Time - Does not include standard processing time of 4 - 6 business days. Business days do not include Saturdays, Sundays, or US Holidays.

·         Free Shipping Promotion - Orders must equal or exceed the amount shown after all discounts and coupons have been applied to qualify for the promotion.

How Do I Know When My Package Has Shipped

·         When your order is placed, you will receive an automatic confirmation email. Your order will process, and when it's ready to leave our Distribution Center you will receive a second email with tracking information for your shipment.

·         Note: Receiving a shipping confirmation email does not necessarily mean that the carrier has picked up your package from our Distribution Center.

Do You Refund Shipping Cost

·         Shipping fees are non-refundable unless you have received a damaged item and would like to return it. To report a damaged item, please use the following process before returning:

o   Take a photo of the item which clearly displays the damage and email the photo to our Customer Care team ([email protected]) along with a description of the damaged item and your order number.

o   Once we receive your email and assess the damage, we will be in contact with you to determine the needed outcome.

I Received a Damaged Item

·         Should you receive a damaged item, please take a photo of the item which clearly displays the damage and email the photo to our Customer Care team ([email protected]) along with a description of the damaged item and your Order Number.

·         Once we receive your email and assess the damage, we will be in contact with you to determine the needed outcome.